Refund Policy

We want you to be completely satisfied with your subscription to our language-learning app. If you're not happy with your purchase, we're here to help.

Eligibility

• You may request a full refund within 3 days of your initial subscription purchase.
• Refund requests must be submitted in writing to our customer support team.

Process

1. To request a refund, please contact our support team at [email protected]
2. Include your account email and the reason for your refund request.
3. We will process eligible refund requests within 5-10 business days.
4. Refunds will be issued to the original payment method used for the purchase.

Limitations

• Only one refund will be issued per customer.
• you can get a refund within 7 days for a monthly subscription, and within 21 days for a yearly and lifetime subscriptions.
• We reserve the right to deny refund requests in cases of suspected fraud or abuse.

Cancellation

• You may cancel your subscription at any time through your account settings.
• Cancelling your subscription will stop future billing but will not generate a refund for the current billing period.

We strive to provide the best possible experience for our users. If you have any questions about our refund policy, please don't hesitate to contact us at [email protected]